PROJECT VISUAL 01
What It Does
An omni-channel communication platform that centralizes customer interactions from multiple channels into a single interface. Enables support teams to manage conversations efficiently, track communication history, and leverage AI-powered features to enhance customer engagement and response workflows.
Tech Stack
My Contributions
- Led frontend development using React and TypeScript
- Designed and implemented backend REST APIs with Express.js and Prisma
- Designed UX/UI flows and frontend architecture
- Defined system architecture, workflows, and relational database schemas